Westmoreland Drug and Alcohol Case Management and Recovery Support Services

The Westmoreland Drug and Alcohol Case Management Unit provides a continuum of care approach for supporting clients before, during and after drug and alcohol treatment. Services are overall community based but also vary on individual need. Services can be delivered in the jail, schools, hospitals, in home, or in an office setting.

Services include:

  • Level of Care Assessments (LOCA), which involves screening, referral and linkage of individuals to detoxification, residential, Medicated Assisted Treatment (MAT) and other treatment services 24/7, 365 days a year.

  • Coordination of Services, which addresses non-treatment needs that are barriers to accessing treatment services.

  • Certified Recovery Support (CRS) services in which recovering trained peers provide experience, strength and hope to individuals throughout their recovery journey.

  • Community Engagement Services in which recovering staff provide in-home initial intervention and engagement for individuals who have received first responder interventions due to an overdose or substance related medical intervention.

  • Community Based Care Management (CBCM) services which are in-home intense support services for high substance using/co-occurring individuals with extensive non-treatment barriers to treatment or treatment retention.

Case Management Unit staff are trained to identify and give preferential treatment to priority populations. During the initial screening process for drug and alcohol treatment, priority populations, including adolescents and pregnant women, are identified and admitted into treatment quickly within the established timeframes for best practice for outpatient or inpatient services.

Once admitted into outpatient treatment, both adolescents and pregnant women and other priority populations can receive individual and group counseling based on clinical need. Individual counseling can be conducted either face-to-face or via telehealth to establish a therapeutic relationship with the individual. Adolescents and children whose lives have been affected by addiction can be seen for individual counseling in the office or through the agency’s school-based services. If an individual requires a higher level of care, a referral to inpatient services is arranged.

The Case Management staff work together to problem solve cases, offer suggestions and wrap the clients with appropriate care and resources. This collaborative team approach assists clients in becoming more engaged in treatment and remaining in treatment services.

Case Management staff are available 24/7 by calling 1-800-220-1810.