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Service Coordinator Making Life 'A Lot Easier' for Seniors

By Lois Thomson


Lindsay Glazer joined Beechtree Commons in Verona as the new service coordinator in February, bringing years of experience to the position. Beechtree Commons is part of National Church Residences, which is income-based senior housing.

The handicap-accessible community offers one-bedroom apartments, and Glazer said the seniors are basically able to do what they want – they are encouraged to have a lifestyle that remains the same as or similar to the one they had before they moved. "We don't want to be a nursing home. The residents have control over things in their own apartments. We want them to be as independent as possible, that's our main goal."

Glazer uses her background to help make that happen, saying, "My job is basically to make the life of the residents a lot easier, a lot more simple." That includes assisting seniors who need help with making appointments – whether with transportation or learning how to set up and use Access, or helping with such things as benefits, Social Security, or food stamps. "A lot of the seniors don't really have a support system, and that's how I can help."

Along with offering assistance to individuals, Glazer plans a variety of activities for the residents that focus on anything from health problems to safety issues. "We have people come in who talk about end-of-life services, how you can set things up to make things a lot easier for families to deal with. We'll have a talk about how to handle diabetes so it can be more manageable. People come in and have a session about building safety, as well as keeping ourselves safe within the building. The police or paramedics will come in to talk about falls. There are programs involving different services regarding phones, hearing-aid devices – things I know seniors would care about."

Glazer came to Beechtree Commons with more than 10 years of experience in social services, three of those in service coordination. She said overall the work is the same, it's just the community or population that's different – whether the mental health population or those with intellectual disabilities, or seniors.

However, despite her considerable experience, Glazer said she is still learning from some of the residents. "It's a delicate job. I'm a lot younger than they are, 31, and I have to realize what types of things are important to them, because they've lost control over some of them. They're teaching me and I appreciate that."

She added, "I'm thankful to be in this position to help people. I love this field because I love helping people who don't have advocacy to help themselves. I'm blessed to be able to do this."

For more information, call (412) 798-5589, or visit www.nationalchurchresidences.org.



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