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GO Westmoreland: Integrating Technology into GO Westmoreland Services
On the day of a scheduled trip, riders receive a call when their vehicle is 10 minutes away from picking them up. When scheduling a trip, riders are given a half hour pick-up window for their trip. For example, a rider might be told to be looking for their vehicle from 9:00-9:30 AM. With the new IVR system, they receive a call when the vehicle is 10 minutes away from their pick-up location. This can help alleviate some of the anxious feelings that often come with waiting for a ride and allows riders to be prepared for the arrival of their vehicle. With the new IVR system, GO Westmoreland is working to make their services available through multiple platforms, which aids in accessibility to all the resources they provide. Advanced GPS and scheduling technologies are utilized by GO Westmoreland to help deliver the most reliable and consistent service to riders. In the future, GO Westmoreland looks to continue their commitment to growth and development as it best serves county residents. To learn more about the transportation services offered by GO Westmoreland, visit their website at www.westmorelandtransit.com or call 1-800-242-2706. ![]() |
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