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Low Income Home Energy Assistance Program Opens Today
Peoples Continues Confidential On-Line Eligibility Tool



PITTSBURGH, PA (October 18, 2021) – Timed with the opening of the 2021-2022 Low Income Home Energy Assistance Program (LIHEAP), Peoples wants to highlight its on-line eligibility tool to help fixed- and limited-income customers find assistance with winter heating bills. After confidentially entering household income information, Peoples’ ProgramFinder can connect customers to LIHEAP and other programs for which they may qualify.
 
LIHEAP is a federally funded grant program administered by the Pennsylvania Department of Human Services (DHS) that helps income-eligible families pay winter heating costs. Grants are also available for residents without heat or in danger of being without heat. For the 2020-2021 winter heating season, the minimum LIHEAP grant is $500. The minimum grant significantly increased this year. LIHEAP is applied directly to a customer’s utility bill. LIHEAP Crisis grants are also available to customers who have fallen behind on their utility bills and can provide up to $800 in additional assistance.
 
Customers who qualify for LIHEAP can also benefit from Peoples’ Customer Assistance Program (CAP), which can provide lower monthly bills year-round, and for other grants and programs. In addition to the online ProgramFinder found at Peoples-Gas.com/Help, callers to Peoples’ toll-free number, 1-800-400-WARM (9276), can learn more about available programs and apply for CAP during the call. 
 
“COVID-19 has led to job and wage losses that have impacted many families in our region. Many of those affected may be unaware there are programs such as LIHEAP and Peoples’ CAP that can make their utility bills more affordable,” explained Rita Black, Director of Customer Relations. “Through our ProgramFinder, customers can discreetly check their eligibility and learn more about how to enroll.”
 
Eligibility guidelines for LIHEAP change, and customers who may not have been eligible last year are encouraged to reapply. The income eligibility limit for the 2020-2021 LIHEAP is 150% of the federal poverty income guidelines. This means individuals with an annual income of up to $19,320 are eligible. A family of four can earn an annual income of up to $39,750. Other programs, such as CAP and the Dollar Energy Fund, offer assistance at up to 200% of the federal level.
 
LIHEAP funds are limited, so Peoples urges eligible homeowners and renters to apply as soon as possible. LIHEAP closes on April 9, 2021, or earlier if funds run out. Customers can also apply for LIHEAP through the Commonwealth of Pennsylvania Access to Social Service (COMPASS) website at compass.state.pa.us. To apply, the customer must provide the following information:

  1. Names of all people in the household
  2. Birth dates for all people in the household
  3. Social Security numbers for all members of the household
  4. Proof of income for all members of the household
  5. A copy of a recent heating bill

Peoples, an Essential Utilities company, provides natural gas service to approximately 750,000 homes and businesses in Western Pennsylvania, West Virginia and Kentucky. Peoples is committed to its customers, its employees, the environment, and to the regions it serves. For more information, visit peoples-gas.com and follow Peoples on social media @peoplesnatgas.



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