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Heritage Valley’s Robinson and West Allegheny Locations: High Quality, Convenient Care Close to Home
By Daniel Casciato

Through its medical neighborhood, Heritage Valley Robinson Township allows patients an opportunity to address their healthcare needs in one convenient location. This medical neighborhood is also conveniently located near the Heritage Valley Multispecialty Group West Allegheny Healthcare physician office in Imperial.

“The population continues to grow in both Robinson and West Allegheny and we are seeing a greater need for access to healthcare in those areas,” says Dawn Martin, Regional Director of Physician Practices for Heritage Valley Health System. “In fact, we expanded and moved the Robinson Medical Neighborhood in October 2018 to a larger footprint that now includes a ConvenientCare walk-in clinic.”

While many healthcare-related services are easily accessible at one location in medical neighborhoods, coordination of care is with established physician practices and services also housed in the same neighborhood.

“Our medical neighborhoods provide patients with a one-stop shop where we provide care through a primary care physician along with easy access to ancillary services such as ConvenientCare walk-in clinics, lab draw services, and diagnostic imaging,” says Martin. “Many patients appreciate this model and the ability to access all these services at one time.” Heritage Valley Health System currently has 7 medical neighborhoods located in Robinson, Sewickley, Moon Township, Ellwood City, Center Township, Chippewa and Calcutta, Ohio.

So for example, Martin explains that a patient can go see his or her primary care physician, located in the medical neighborhood, and then go next door to get blood work done or diagnostic imaging.

“It’s more convenient for the patient instead of taking another day off to get additional services or go to another location to get something else done,” she adds. “Our medical neighborhoods are something that distinguishes Heritage Valley from other health providers.”

Both of the Heritage Valley Multispecialty Group physician offices located in Robinson and Imperial have board-certified family practice physicians so they see a spectrum of patients, from newborn to elderly. They offer preventative healthcare, physical examinations, annual wellness visits, pediatric visits, eldercare, women’s health care, acute/sick visits and blood pressure monitoring, to name a few.

In addition, as part of Heritage Valley’s integrated delivery network of healthcare, patients are always assured that the high quality services available to them will all be connected through Heritage Valley’s electronic health record system.

Through its ConvenientCare clinics at both locations, Heritage Valley also provides appointment-free “Get well” services as well as “Stay well” services.

With everyone’s busy lives, finding the time to seek treatment can be difficult for many people, notes Tammy Ronstadt, Director of Provider Practice Operations for Heritage Valley Health System. As a result, the ConvenientCare location in Robinson operates seven days a week, Monday through Saturday, from 8am-8pm and Sundays from 8am-4pm to try and accommodate the patient’s busy schedule.

“Through our unique mobile app, we offer the patient the ability to see in real time how many patients are currently at our ConvenientCare clinics,” Ronstadt says.

ConvenientCare treats patients from the age of 18 months and beyond. Walk-in services are offered to treat illness and injuries ranging from cold and cough, influenza, rashes, infections and minor office procedures such as lacerations and x-rays to rule out fractures. It provides the opportunity for patient-centered care in a comfortable and convenient environment. ConvenientCare also offers physicals and wellness immunizations to ensure the health and wellbeing of all members of the community.

“We offer the convenience of walk-in, immediate health care to accommodate the busy lives of the members of our community,” says Ronstadt. “Our “Get well” services can range from cough, colds, or the flu to ankle sprains. And our “Stay Well” services offer physicals and vaccines focusing on prevention and wellness of our clients.”
The ConvenientCare clinics are backed by one of the region’s leading healthcare providers-Heritage Valley Health system.

“We offer the advantage of being connected with our patient’s primary care physicians and other services through our electronic medical records,” says Ronstadt. “Physicians can easily access records and information regarding their patient’s visits to the ConvenientCare clinic and in turn our ConvenientCare providers have the same access to the electronic medical records so as to provide quality care to our patients.”
One of the biggest misconceptions of the ConvenientCare is that we offer the same services found in the Emergency Department, cautions Ronstadt. “While we can treat minor injuries and illness, we urge people who are having life threatening symptoms such as chest pain or stroke like symptoms to seek emergent care by calling 911.”

For more information, visit www.heritagevalley.org.

The Robinson neighborhood includes 4 full-time providers as of August, 2019. Providers are: Melissa Rau, MD; Melissa Kashlan, MD; Denise Wegrzynowicz, DO; and Bradley Heiple, DO
This offices sees an average of 750-800 patients per month.
West Allegheny Healthcare includes 2 full-time providers (as of July, 2019). Providers are: Todd A. McCaslin, MD; Cheng V. Lee, MD; and Sarah Turner, PA-C. This office currently sees an average of 625-675 patients per month.

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