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Adrienne Moon: Providing Care from the Heart through A & M Healthcare Agency and Live-In Disability Solutions
By Nancy Kennedy

Registered nurse, business owner, entrepreneur, educator, mentor, and advocate: Adrienne Moon, RN, fills many roles and fills them with competence, creativity and grace. She is an intrepid spirit with a generous heart, who sees unmet needs and strives to provide for them. Adrienne is a registered nurse and is the founder, CEO and owner, along with her father, John Moon, of A & M Healthcare Agency, LLC, and a second company, Live-in Disability Solutions.

A & M Healthcare provides home health care to clients who are in need of care, support and services in order to continue living in their homes with as much independence as possible.

“Our mission is to efficiently provide client-centered, quality nursing and home care services from the heart, and to keep the client in the least restrictive environment possible,” Adrienne says. “We define ‘care from the heart’ as the kind of care that you would give your mother or any beloved family member. We give excellent care along with empathy, understanding and compassion.”

A & M’s services range from non-medical in-home care to skilled nursing care. Non-medical care means personal assistance services, or PAS, including bathing, dressing, feeding, basic cooking, light housekeeping, medication reminders, food shopping and transportation to appointments. This level of care is delivered by home health aides and certified nursing assistants who also serve, according to Adrienne, as “the eyes and ears of the nurses,” by communicating their concerns about the client to the attending nurse. The home health aides are able to identify early signs of problems that make it possible to intervene before the problem becomes a crisis or a hospital re-admission becomes necessary.

Skilled nursing care is provided by LPNs and RNs, who also serve as liaisons to the attending physicians. The nurses provide wound care, diabetes management, medication management, administration of medications and many more clinical services.

Adrienne has empathy for her staff because she has filled every role herself. She began her healthcare career as a certified nursing assistant, in Florida; she completed LPN training in 2006 and obtained her RN license in 2011. She is currently working towards her BSN degree. With deep experience in home care and wound care, she knew that there were enormous needs for the type of services that A & M provides. She also is well-acquainted with the role of caregiver: she returned to Pittsburgh in 2011 when her mother became ill and quit school in order to care for her full time.

A & M has a second location near Philadelphia, which is managed by Adrienne’s sister, Ja’net Moon. The two agencies serve Allegheny, Beaver, Butler, Washington, and Westmoreland counties in western Pennsylvania, along with Philadelphia, Montgomery and Cheswick counties in the east. Clients are referred to the agency through word-of-mouth, the web site, social media and television, and by healthcare professionals.

Adrienne has also founded Live-in Disability Solutions, which provides in-home services to intellectual disability individuals residing in the Allegheny County Area. This includes Homemaker services that enable the individual or the family with whom the individual resides to maintain their private residence. Live-In Disability Solutions will provide this service when a household member is temporarily absent or unable to manage the home, or when no landlord or provider agency staff is responsible to perform the homemaker activities. Services are provided by a trained homemaker and may include cleaning and laundry, meal preparation, and other general household care needed to maintain the home in a clean, sanitary, and safe condition.

Additionally, Live-In Disability Solutions provides Companion services, meaning direct assistance or supervision to individuals age 18 and older who live in private homes. The services are designed to ensure the individual’s health, safety and welfare. Companions may supervise, assist or perform activities that include: grooming, household care, meal preparation, ambulating, medication administration in accordance with regulatory guidance, and socialization.

In-Home and Community Support is a direct service to assist clients to acquire and improve the skills needed to live in the community with greater independence and meaningful participation. The support includes guidance in home management, mobility and transportation, use of community resources, decision-making and socialization.

In all of her endeavors, Adrienne Moon is above all an advocate for others: her clients, their families, and the nurses and aides on her staff.

To learn more about A & M Healthcare Agency, or Live-In Disability Solutions, visit www.am-hcagency.org or call (412) 793-3705.

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