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MyLife Program Tailored Specifically to Needs of Short-term Rehab Patients
By Vanessa Orr

Every person is different, and so are their needs when it comes to recovering from an illness or injury. The MyLife program, offered by Presbyterian SeniorCare, is tailored specifically to each individual's needs to allow them to complete short-term rehabilitation at their own pace, in their own way.

"Two people may have the same diagnosis, and even be the same age, but their lifestyles may differ greatly," explained Stacie Bornemann, senior director of sales and marketing, Presbyterian SeniorCare, comparing two people who have had a hip replacement. "The first person's goals may just be to return home to spend time with her family, and to be able to do the occasional shopping trip. The other person may walk two miles a day, and spend a lot of time volunteering; she is always on the go.

"While our goal is to help each of these patients reach their greatest potential, they will take different paths," she continued. "That's why we tailor everything about a person's stay, from their rehabilitation plan, to when they eat and get medications, to how they like their room set up. It's all about the individual."

During the intake admissions process, each person completes a MyLife profile so that the staff can familiarize themselves with the patient's needs. "If the person wants breakfast at 10 a.m., and has eaten two scrambled eggs every day for the past 10 years, our dining team will accommodate that," said Bornemann. "Someone else may want breakfast at 6:45 a.m., and the dining team will accommodate them, too.

"It's similar to a resort stay, in that everything is tailored to the person," she added. "Therapy is the same way; if it's approved by doctor's orders, a person can have therapy up to seven days a week. A late riser may not want to attend morning therapy, but can attend longer sessions in the afternoon."

This patient-centered approach even extends to the person's home, which MyLife staff will, on an as needed basis, visit to ensure that what the person is doing in therapy corresponds to their real-life needs. "For example, we need to make sure that a person who cooks can bend to open the oven door or light the gas," Bornemann explained. "It's important that when they go home, they feel safe and comfortable."

As the largest senior living provider in western Pennsylvania, Presbyterian SeniorCare provides services to approximately 6,000 seniors annually, ranging from short-term rehab to independent residential living services. The nonprofit, charitable organization often partners with hospitals that are looking for a post-acute provider to help patients after they are discharged from the hospital.

"Our goal is to make sure that these individuals don't have to go back into the hospital; that their outcomes are good and that they are happy with the experience," said Bornemann, adding that in 2015, the organization volunteered to participate in the CMS Bundled Care Payment Initiative as a way of streamlining their operations to improve outcomes, with the result that a year later, their patients' readmission rates were lower than the benchmarks.

"The patient is at the center of everything we do," she added. "That's pretty much the MyLife program in a nutshell."

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For more information, visit www.srcare.org or call 877-851-1440.

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