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7 Tips for Choosing the Best Home Care Agency

Deciding to pursue Home Care or Home Healthcare for a loved one is not a decision to be taken lightly!  You want to make sure you're covering your bases and choosing a reputable and trustworthy agency in order to provide the best care services possible.  Consider these helpful tips below to select the best!

  1. Always be sure to select an agency that is licensed through the state!
    This ensures that the agency is meeting state standards to protect clients and their families
  2. Verify that the caregivers are trained, qualified, and have passed their background checks!
    The best agencies will provide training and continuing education checks for their employees, as well as perform extensive background checks ensuring they are qualified to care for your loved ones!
  3. Know that the agency's caregivers are bonded and insured!
    This should include professional and general liability, Worker's Compensation, and bonding.
  4. Ask how the agency evaluates what type of care your loved one needs!
    Become familiar with the agency's divisions or programs, and what specific services they are able to provide for your loved one.
  5. Find out which caregivers will be in your home!
    Understand the agency's process for assigning a caregiver or caregivers to your loved one, so that you know who and what to expect.
  6. Know the agency's emergency care policy!
    Inquire how the agency and its caregivers are trained and prepared to handle any emergency situations that may arise.
  7. Know how the agency handles issues and concerns!

The best agency will have detailed procedures for dealing with any complaints or concerns in order to resolve them in a timely manner.

This article was submitted by Harmony Home Healthcare. For more information, please call 1-888-772-8959 or visit www.homewithharmony.com Harmony's trustworthy caregivers are ready to lend a helping hand to your mother, father, children, and loved ones in twelve counties throughout the Southwestern PA region. Contact us and one of our patient advocates will be happy to discuss how Harmony's programs can help your family today.

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